Custom App Store Screenshots Requirements

As part of your service launch, our Branded Apps team will create App Store screenshots for every application within your agreement. For initial launch timing purposes, it is recommended to permit usage of our team's template screenshots. 

However, if you are interested in providing your own custom App Store screenshots for your initial launch or after your service is live, you must follow the requirements published by each platform consolidated below.

App Store screenshots dominate application platform search results and store-listings. They are also the largest visual element within most App Stores. In addition to showcasing imagery from within your application, screenshots also allow for incorporation of marketing copy and brand elements.

When making custom App Store screenshots for any platform:

  • Read our Best Practices guide for tips on organizing your video content and writing compelling and compliant marketing copy. 
  • Avoid third-party trademarked logos, device images, store badges, or icons. For example, do not mention Roku, Google, or Chromecast in iOS screenshots. Instead use non-trademarked terms like "cross-platform" or "on any device."
  • Do not reference exact prices or free-trial availability. Pricing and free-trial offers can vary in different countries and territories, making static screenshots inaccurate over time. 
  • App Store screenshots should focus on the content and features available on the device your screenshot is sized for. They are not a marketing opportunity for your streaming service in general. They are promotional artworks to encourage a viewer to download your app on a particular device. As such, your App Store screenshots must feature screenshots or mockups of the app on the relevant device.
Download our Custom Screenshot Quick Start kit
The above kit includes compliant device frames for iOS, Android, and all TV platforms.

iOS

Apple's Help Articles: Overview | Sizes | Device Frames

  • Apple requires 2 sets of screenshots, which will surface depending on the device accessing the App Store. For example, a user browsing on a tablet will see iPad screenshots.
  • Apple requires screenshots to depict the application in use. Apple screenshots can not depict marketing imagery only.
  • If you include devices in the screenshots, they must match the device listed for that resolution. For example, a 1290 x 2796 screenshot must show the distinctive "dynamic island" seen on 6.9" Display iPhones. A 1290 x 2796 screenshot cannot show the "notch", which does not appear on 6.9" Display iPhones.
⬇︎ Download (Click the Frame) Device
Acceptable Resolutions
Screens
Format

iPhone 14 Pro

iPhone, 6.9" Display
Must include "dynamic island"
1290 x 2796 pixels (portrait)
2796 x 1290 pixels (landscape)
1320 x 2868 pixels (portrait)
2868 x 1320 pixels (landscape)
Min: 3
Max: 10
JPG or PNG
iPad 3rd Gen iPad, 13" Display 2064 x 2752 (portrait)
2752 x 2064 (landscape)
2048 x 2732 (portrait)
2732 x 2048 (landscape)
Min: 3
Max: 10
JPG or PNG

Android

Google's Help Article: Overview & Sizes

Android requires 2 sets of screenshots, which will surface depending on the device accessing the Play Store. For example, a user browsing on a tablet will see Android tablet screenshots. 

⬇︎ Download (Click the Frame) Device Acceptable Resolutions Screens Format
Android Phone Phone Minimum dimension: 320px
Maximum dimension: 3840px
The maximum dimension can't be more than twice as long as the minimum dimension
Suggested: 1242 x 2208
Min: 2
Max: 8
JPG or PNG
Android Tablet Tablet Minimum dimension: 320px
Maximum dimension: 3840px
The maximum dimension can't be more than twice as long as the minimum dimension
Suggested: 2048 x 2732
Min: 2
Max: 8
JPG or PNG

Fire Tablet

Amazon's Help Article: Overview & Sizes (click to "Screenshots" tab)

Fire Tablet requires 1 set of screenshots, which will surface on Fire Tablet devices accessing the Appstore. 

Device Acceptable Resolutions Screens Format
Tablet 480 x 800
600 x 1024
720 x 1280
800 x 1280
1080 x 1920
1200 x 1920
1600 x 1920
1600 x 2560
Suggested: 1600 x 2560
Min: 3
Max: 10
JPG or
PNG

TV

Screenshot requirements on TV platform are simpler than those of mobile platforms. In most cases, you need only provide one set of TV screenshots that will be compliant for all platforms. 

⬇︎ Download (Click the Frame) Device Resolution Screens Format
TV TV (all platforms) 1920 x 1080 (HD) 4 JPG

If you want to make multiple sets of TV screenshots specific to each application platform, follow the platform-specific requirements found below:

Platform Acceptable Resolutions Screens Format
tvOS (Apple TV), Help 1920 x 1080 (HD)
3840 x 2160 (4K)
Min: 3
Max: 10
JPG or PNG
Android TV, Help 1920 x 1080 (HD)
3840 x 2160 (4K)
Min: 1
Max: 8
JPG or PNG
Fire TV, Help
1920 x 1080 (HD) Min: 3
Max: 10
JPG or PNG
Roku 1920 x 1080 (HD)
Min: 0
Max: 6
JPG
Tizen 1280 x 720 (720p)
1920 x 1080 (HD)
Min: 4
Max: 4
JPG
Max file size: 500kb
Xbox, Help 1920 x 1080 (HD)
3840 x 2160 (4K)
Min: 1
Max: 8
PNG
LG TV 1280 x 720 (720p)
1920 x 1080 (HD)

Min: 3
JPG or PNG
Max file size: 5MB